Coachlight Communities | Maintenance FAQs

Maintenance FAQs

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How can I check on the status of a work order?

You can either call our office or email us at any time during the business hours.

How do I report an after-hours maintenance emergency?

For after hours maintenance emergency please call your local office to obtain the number and we will gladly return your call.

818 Milwaukee Avenue Apartment Homes: (414) 305-6509
Civic Arms Apartment Homes: (414) 305-6509
English Meadows Apartment Homes: (414) 305-4153
Fairview Apartment Homes: (414) 335-7096
Graceland Gardens Apartment Homes: (414) 305-5533
Greenfield Terrace Apartment Homes: (414) 764-1362
Lake Bluff Apartment Homes: (414) 305-6509
Lincoln Crest Apartment Homes: (414) 335-1739
Longfellow Garden Apartment Homes: (414) 305-0036
Mayville Gardens Apartment Homes: (262) 951-8572
Monroe House: (414) 207-5207
Nicolet Apartment Homes: (920) 784-9975
Oak Park Apartment Homes: (414) 305-6509
White Oaks Apartment Homes: (414) 282-1188
Wildwood Preserve Apartment Homes: (414) 305-6509
Yorkshire Lane Apartment Homes: (414) 374-3061

What is considered an emergency/routine call?

We consider an emergency to be when there is risk of significant damage to the building or when there is a habitability issue. A plumbing leak or main drain clog is an example of a significant damage. A lack of water would be an example of a habitability issue. Any problems that do not fall into the significant damage or habitability problems are considered routine.

Who do I contact when a job is incomplete?

If you are not satisfied with the work, or you think it is incomplete you should contact one of our leasing managers at your properties office , and they will help solve the problem.

How do I order keys?

Keys can be obtained by calling your properties leasing office, and speaking with one of our helpful leasing managers. Additional keys are $35.00 per key.

How do I register a complaint?

If you are dissatisfied with a job that Maintenance performed please send us an email to file a complaint. Our staff will contact you to help solve the problem as soon as the receive the electronic complaint.